Frequently asked questions
Answers about our scope, independence and methodology.
Are you affiliated with manufacturers?
No. We’re independent and vendor‑neutral. No kickbacks or hidden commissions. Any potential conflicts would be disclosed in writing.
Do you provide legal or regulatory advice?
No. We review documentation and public listings to verify regulatory status for shortlisted devices. This informs your decision; it’s not legal advice.
How long does selection take?
For a single indication, a shortlist is 7–10 days after discovery. Due diligence and negotiation support typically add 1–3 weeks depending on vendor response.
Can you help with training and launch?
Yes—onboarding plan, protocol outline, safety checklists and a simple launch calendar aimed at reaching usable capacity faster.
What if we already have quotes?
We’ll benchmark and normalise them, then highlight differences in service, consumables and terms so you can negotiate confidently.
What if we pause after starting?
Scopes are staged. If you pause after Starter, your fee can be credited towards a higher scope within 30 days.